Journal of Intelligent Marketing Management

Journal of Intelligent Marketing Management

A Critical Reappraisal of Marketing Strategies: Challenges and the Harmonization of Data-Driven Approaches with Human Experience in the Age of Ubiquitous Technologies

Editor-in-Chief Lecture

Authors
1 PhD in Business Administration, University of Tehran, Tehran, Iran
2 Professor, Faculty of Management, University of Tehran, Tehran, Iran
Abstract
In the age of pervasive technologies, marketing strategies are undergoing fundamental transformations, with the alignment of data-driven methodologies and human experience emerging as a pivotal challenge. On one hand, the utilization of big data and advanced algorithms enables precise analyses of market trends and consumer behaviors; on the other, the intuitive and emotional facets of human experience play a decisive role in building deep and meaningful customer connections. This study adopts a critical reappraisal perspective to explore the tensions and potential synergies between these two paradigms, proposing strategies for their optimal integration.
The analysis reveals that an exclusive reliance on quantitative data—without acknowledging the psychological and emotional complexities of consumers—can result in superficial decision-making and an inability to adapt flexibly to market shifts. Conversely, a balanced integration of insights derived from cutting-edge technologies with a nuanced understanding of human behavior empowers organizations to optimize their marketing strategies in a multidimensional and comprehensive manner. By reviewing both successful and less effective cases, this research identifies the strengths and weaknesses of current approaches while addressing key challenges such as data privacy, the interpretation of incomplete datasets, and the complexities inherent in behavioral analysis.
The findings suggest that intelligently merging data-driven techniques with human-centric insights can significantly enhance the effectiveness of marketing campaigns, boost customer satisfaction, and secure a sustainable competitive edge. Nonetheless, these challenges necessitate innovative solutions and adaptive strategies, ultimately paving the way for fresh perspectives on the evolution and development of marketing strategies in the era of ubiquitous technologies.
Keywords

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